Business

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“HMRC business record checks condemned” more interference?

Thursday, January 5th, 2012

If you’re Vodafone or Goldman Sachs it’s fine to do half a billion pound deals with Her Majesty’s Revenue & Customs but if you’re small enough to be picked upon and harried, look out. HMRC has faced criticism over its planned business record checks. From April this year, HMRC plans to spot-check 20,000 firms’ business [...]

What Patients Really Want From Health Care

Sunday, January 1st, 2012

Good article from Journal of American Medical Association – 2500 JAMA, December 14, 2011—Vol 306, No. 22 We think we know, but do we really? Do the people who say they know what’s best ever listen? What Patients Really Want From Health Care AIllan S. Detsky, MD, PhD Perhaps the most widely scrutinised sector of [...]

The trap of social media noise – great writing from Seth Godin

Sunday, December 11th, 2011

Seth deals with the “noise” of social media, I wish I had managed to say this so concisely and well when I wrote this piece – I will now. Here’s a link to the full piece. The trap of social media noise If we put a number on it, people will try to make the [...]

Denplan for sale

Wednesday, December 7th, 2011

From Daily Telegraph on-line, full piece here. The usual lack of understanding about the way that Denplan works, as pointed out in one of the comments. Whoever buys it will be well advised to change very little – it’s a well managed business and an excellent brand. It’s more about insurance companies and their “strategic [...]

Dental Practice Sale No-No’s!! – great advice from FTA

Wednesday, December 7th, 2011

A great list from Andy Acton of Frank Taylor Associates, full post here. It never fails to amaze me, but so many sellers still fail to take care of some of the most basic items before they try and bring their practice to market. I thought that I would take you through some of the [...]

“Assess Job Fit, Not Just Performance”

Tuesday, December 6th, 2011

From Harvard Business Review – Business Tip of the Day adapted from “The Challenge of the Average Employee” by Anthony Tjan. Performance reviews tell you whether someone is doing an adequate job, but they fail to reveal whether people are doing the right jobs. This is especially problematic for average performers—those not good enough to [...]

HMRC targets doctors and dentists

Friday, December 2nd, 2011

Thanks to P,G & T. Doctors and dentists are the latest targets of HMRC’s campaign to recover unpaid tax. A final warning has been issued to more than 2500 health professionals that HM Revenue and Customs (HMRC) suspects are not up to date with their tax affairs. The move is the latest in a raft [...]

Please don’t use these words

Sunday, November 20th, 2011

With thanks to Lucy Kelloway who calls it Waffle Flu therefore in need of “hygiene at work” & other contributions to Bullshit Bingo. Walk the talk T.E.A.M. There’s no “I” in team Elephant in the room Thought leadership Going forward Roadmap Outcomes Toolbox Push the envelope Go the extra mile Head up Flag up I [...]

Messages from Dental Masters

Tuesday, November 15th, 2011

A criticism aimed at me by my partner, my coach and (most of all) myself, is that I tend to hide my lamp under a bushel. Here is not the place to deal with my lack of personal flag waving so…. I’M IN PRINT!! A promo. for the new collection “Messages from Dental Masters”. Compiled [...]

NHS Pension Confusion – some clarification

Tuesday, November 8th, 2011

During the past few weeks there has been a great deal of publicity and debate about changes to NHS pensions that came into force on November 7th. The BDA have been in discussion with the Department of Health and have issued some advice for members here. Alan Suggett from accountants UNW has produced an excellent [...]